Netflix not working on Apple TV? Here’s what you can do

After years of DIY workarounds, Netflix is available on Apple TV, as long as you have Apple TV 2 or later.

That’s a big deal, since Apple TV aggregates all your TV streaming services, like Amazon Prime TV, Hulu, and now Netflix. Having Netflix on Apple TV means not having to log into Netflix separately when you realize the show you were watching wasn’t on one of your other Apple TV-supported services.

So now that Netflix is officially supported, what should you do if Netflix is not working on Apple TV?

Netflix not working on apple tv

Check your Wi-Fi

First, make sure the problem isn’t with your internet connection.

Check out your modem and router, in case either has been turned off by accident. If all is well with those, check to see if your Apple TV is connected:

  • Open the Apple TV home screen.
  • Click on Settings.
  • Click on Network.
  • Under Connection, check to see if it says “Connected.”

Check out Apple Support if you aren’t connected. Though before you do that, you may want to try the next step.

Have you tried turning it off and turning it on again?

Netflix not working on apple tv

No, I’m not joking. As usual, this is a pretty effective way to fix a problem, and it’s often the most overlooked.

  1. Unplug both your Apple TV and the TV it’s plugged into.
  2. Leave them unplugged for two minutes or more.
  3. Plug them both back in.
  4. Turn them back on.
  5. Give Netflix another try.

Reinstall the Netflix app

If the problem persists, with Netflix not working on Apple TV, the Netflix app might be to blame, and you’ll want to reinstall it.

There’s not much to this. Start by deleting the app:

  • From the Apple TV home screen, highlight the Netflix app.
  • Press and hold the center of your touchpad (the Netflix icon will start to shake).
  • Press the play/pause button.
  • Click on Delete to confirm.

Now go to the app store, reinstall Netflix, and log in again.

Update your Apple TV

How to Set Up Apple TV - Netflix not working on apple tv

And last, maybe your software is out of date, leading to Netflix not working on Apple TV. If you’re not sure whether you’ve updated the proper firmware, you can manually have a look.

  • Go to the Apple TV home screen.
  • Click on Settings > System > Software Updates and then select Update Software.
  • Click on Download and Install (if new firmware is available).

Once your firmware is updated, try Netflix again.

Wrap up

That’s our breakdown of what might be interfering with Netflix on Apple TV, along with the steps to get things working again.

Have you come across any other issues leading to Netflix not working on Apple TV? What have you tried? Let us know in the comments, and we’ll help you troubleshoot.

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